支持
Support for all Weisenjoy apps · 覆盖未森趣玩旗下所有应用
回复时间会随问题复杂度变化;完整的复现信息能帮助我们更快定位。Response time varies with the issue; complete reproduction details help us investigate sooner.
常见问题 · Common topics
Bug 反馈 / Report a bug
邮件告诉我们复现步骤、设备型号与系统版本,这些信息会帮助我们定位问题。Email us the steps to reproduce, your device model, and OS version so we can investigate.
功能建议 / Feature requests
请描述当前步骤、遇到的问题与期望结果。Describe your current workflow, the problem, and the result you expected.
账号与数据 / Account & data
带账号体系的应用可在设置中直接删除账号;也可邮件请求导出或删除数据。Apps with accounts offer in-app account deletion; you can also email us to export or delete your data.
订阅与退款 / Subscriptions & refunds
购买与退款由 Apple 处理:退款请访问Apple 问题报告,订阅管理请在「设置 → Apple 账户 → 订阅」中操作。Purchases are handled by Apple: use Apple's Report a Problem site for refunds and manage subscriptions in Settings → Apple Account → Subscriptions.
关于数据的收集与使用,见隐私政策。For how we handle your data, see our Privacy Policy.